Terms of use

What this service is

DoorsetBook is software. We are the vendor: you buy the subscription from Ellul Solutions Ltd directly, and there is no third party between us. We introduce you to nobody, we sell your details to nobody, and we take no commission from anyone for sending you anywhere. We aim to keep the service available at all times and to keep your data recoverable, but we do not guarantee uninterrupted access. If we plan work that will take the service offline we tell subscribers first. You can export your buildings and records at any time while your subscription is active and for 90 days after it ends.

How we are paid

You pay us, and that is the whole of how this business is funded: a monthly subscription to DoorsetBook Pro, sold to businesses. Nothing on this site is an advertisement we are paid for, and no figure or recommendation here is influenced by a commission, because there is none. Price, renewal date and cancellation route are shown before you pay and stated again in your account. Purchase is offered to people acting for purposes related to their trade or profession. Where a consumer nonetheless buys, the statutory cancellation and digital content rights are honoured in full rather than excluded.

Online payments. When you connect your own Stripe account and take a payment through a pay link, DoorsetBook charges a platform fee of 1% of that payment, in addition to Stripe's own processing fee. Stripe deducts both from the payment before it is paid out to you; DoorsetBook never holds your customers' money. The rate that applies is the one shown in your account on the day the pay link is created, and a change to it applies only to links created afterwards.

The free tools

The free calculators and record builders on this site are provided as working tools for people responsible for fire doors. Their output is arithmetic on the figures you enter, plus the published check frequencies cited on each page. They do not replace a competent person's inspection, a fire risk assessment, the fire authority's own requirements, or your own judgement about a building.

No warranty

Nothing on this site is legal, fire safety or regulatory advice. The check frequencies and the storey height quoted are the published rule on the date cited and must be checked against the regulator's own guidance and your fire risk assessment; a programme sized here is a plan for a competent person to carry out, not an inspection. Templates are starting points, not the fire authority's form.

Contact

Ellul Solutions Ltd. hello@doorsetbook.com